Get certified as Tourism & Disability
The Tourisme & Handicap initiative is a French national program that aims to ensure that tourist establishments provide accommodation and services that are suitable for people with disabilities.
Objective
To provide people with disabilities with reliable, consistent, and objective information on the accessibility of tourist sites and facilities (tourist offices, accommodation, restaurants, visitor sites, leisure activities, etc.).
The four types of disability covered
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The initiative covers four types of disability:
An establishment can be certified for one, several, or all four types of disability, depending on its level of accessibility. |
How does the certification process work?
- Voluntary commitment by the establishment.
- Conducting an accessibility assessment based on a specific national standard.
- On-site evaluation visit by trained assessors.
- Validation and awarding of the label for a fixed period (with monitoring and renewal).
The certification is based on specific criteria:
- Accessibility of buildings and pathways
- Quality of reception and staff training
- Adaptation of information materials
- Provision of specific equipment if necessary
Challenges and benefits
- Improve inclusion and equal access to leisure and vacations
- Structure a continuous improvement process
- Promote the social and responsible commitment of the establishment
- Reassure visitors with reliable and official information
In summary, the Tourisme & Handicap initiative is both a tool for improving accessibility and a guarantee of quality for customers with disabilities, contributing to more inclusive and responsible tourism.
For more information:
Official website: https://tourisme-handicaps.org
Presentation of the brand and conditions for certification: https://tourisme-handicaps.org/la-marque
Contact form available on the official website, under the “Contact” section:
https://tourisme-handicaps.org/contact
These resources provide detailed information on the certification process, criteria, support offered, and steps to take.
